Click Your Preferred Payment Method

Digital Banking

Internal Transfer

This is a free service that allows you to move money from a Firstmark Credit Union account (savings or checking) to make your loan payment. You may schedule a one-time or a recurring payment method. 

External Transfer

This is a free service that allows you to move money from another financial institution using your account and routing number to make your loan payment. You may schedule a one-time payment or set up a recurring payment. 

Learn How to Setup Transfers

Debit Card (External Account)

Make a payment via debit card from an external account. This feature does not accept business debit cards and cannot be used to make payments to Firstmark credit cards or mortgage loans. There is a $7.50 service fee for each transaction.  

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Payment Portal

Register

Build a profile to make a one-time payment or to set up a recurring payment method using your debit card or account and routing number from another financial institution. This information can be saved for easy access and to obtain additional details for future loan payments. There is a $7.50 service fee for each one-time payment made via website. There is no charge for recurring payments.

Express Pay

A one-time payment using your debit card or account and routing number from another financial institution. You do not need to build a profile to use this service. There is a $7.50 service fee for each one-time payment made via website.

Pay Prompt

Opt-in with your mobile device through text messaging to receive payment reminders along with a link to make fast and convenient express payment.

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Phone

If you wish to make a payment using your debit card or account and routing number from another financial institution via phone, please contact our call center at 210.442.0100. Our hours of operation are Monday - Friday from 7 a.m. to 7 p.m. CST, and Saturday from 9 a.m. to 4 p.m. CST.

To make this payment outside of our normal business hours, please contact our automated phone system toll-free at 1.833.921.8010. For our automated phone system, payments processed after 6 p.m. CST will be processed the next business day. Pay-by-phone transactions are limited to $5,000 for debit card per call and $10,000 for ACH per call.

NOTE: $15.00 service fee for each transaction made using either phone service.

Financial Center

To make a loan payment in person, visit one of our 13 convenient financial center locations.

Locate a Financial Center

Mail

You may choose to mail Firstmark Credit Union a check or money order each month for your payment. Please include your account number on the memo line of the check and mail the check to one of the following addresses:

For Auto, Personal, & Home Equity

Firstmark Credit Union
P.O. Box 701650
San Antonio, TX 78270-1650

For Credit Card Payments

Firstmark Credit Union
P.O. Box 660493
Dallas, TX 75266-0493

* Important: Credit Cards are not accepted as a payment method.