Our call center is experiencing a higher-than-usual call volume due to an increase in fraudulent text activity by scammers posing as Firstmark Credit Union.

Firstmark will never use a phone call, email, or text to ask for confidential information such as usernames, passwords, one-time passcodes, or other personal information like account or Social Security numbers.

It is important to exercise extreme caution before clicking any active links in a suspicious text. If you think you may have shared account information with someone impersonating Firstmark, please contact us right away – we are here to help.

For your reference, the website address for Firstmark Credit Union is https://www.firstmarkcu.org/.