Severe Weather Loan

We understand that you may be experiencing financial hardships due to recent severe winter weather. To help you get through this difficult time, we are offering assistance to qualifying members for winter storm-related expenses like auto damages, food spoilage and broken pipes and water heaters.

  • Borrow up to $5,000 on approved credit
  • 2.99% APR1 up to 24 months
  • Loan offer is good through April 30, 2021
  • Account(s) must be in good standing

Loan subject to loan approval based on creditworthiness. Firstmark Credit Union reserves the right to end or modify this offer at any time.

Current Members - Apply Here

New to Firstmark - Apply Here

Other Available Resources

Disaster Assistance
You might be eligible for special government assistance if you live in a FEMA-declared disaster areas

City of San Antonio - Emergency Resources
The City of San Antonio has launched an Emergency Resource Call Center (ERCC) and website to assist residents affected by the 2021 Texas Severe Winter Storm. Residents can call 311 and select option 5 or 210.207.6000 to connect with a call taker. The ERCC will be open from Monday – Friday from 8 a.m. to 5 p.m.

American Red Cross
If you need additional assistance, please contact your local American Red Cross

San Antonio Water System
To get help with pipe repair, please contact San Antonio Water System

Tips to Avoid Fraud

If you're starting to repair busted pipes, roofs, walls and floors due to water damage, here are some tips to protect you from scams and shady contractors. 

  • Get more than one bid.
    • Research the contractor on the Better Business Bureau and ask for references
    • Get three bids to determine who might be making false promises
  • Read every document before signing.
    • Do not sign an incomplete contract or with blank spaces. Scammers will later fill in those blanks with higher costs.
    • Beware of misleading language. Make sure the contract lists the materials they'll use. 
  •  Don't pay up front.
    • Be wary of out-of-town contractors or if you're asked for a large down payment. 
  •  Don't waive your deductible.
    • Skip offers from contractors who ask you to waive your insurance deductible. It's against the law. 
    • Report unlawful requests to the Texas Attorney General at 800-621-0508.

Need some extra cash? You can skip-a-payment on your loans up to twice a year. Firstmark Credit Union gives you a little extra cash when you need it by skipping your monthly loan payment for a fee of each.

  • One skip every six month period on all eligible loans2
  • Fee(s) apply for each eligible loan with a Skip Payment

Skip A Loan Payment

Skip A Credit Card Payment