FAQs

MyMark FAQs

Online Banking FAQs

Online Bill Pay FAQs

Online Statements FAQs

Remote Deposit FAQs

Smartphone FAQs

What is our routing and transit number (ABA)?
Our routing and transit number is: 314088556.

What is Check 21?
If you write checks, you should know about a new law called "Check 21." Under the law, your paper checks can be replaced with paper copies called "substitute checks." You also may experience electronic - and faster - processing of your checks. Learn More.

What is a notary public, and how much does it cost?
Notarizing is a service to attest legal and other documents. There is no cost to members, for this service. Notaries are available at every branch.

Are 800 and 888 numbers accessible outside the continental United States?
No, they are not available at this time.

MasterCard® and VISA® payments online
Visit Online Banking to access your MasterCard® and VISA® information. Check account balance and payment information, make payments online, track transactions, and much much more.

MasterCard® and VISA® access online
You can access your MasterCard® and VISA® online via Online Banking. If you have never signed up for the service, you will need to enroll for online services. Just fill out the information required and click the enroll button. Follow the instructions given to access your new service online.

Can I order checks online?
You can order check online. You can access the Deluxe reorder form from our website by visiting:

Is it safe to send e-mail via the contact page or classified page?
Yes, it is very safe. When you send an application, it never leaves our fire wall.