The new year is bringing some changes to Firstmark Credit Union. To continue to provide our members with competitive rates and low fees, we are taking steps to carefully manage resources to enhance our member experience. On March 1, 2018, the Southwest Military Financial Center will be consolidating with the Zarzamora Financial Center. This consolidation allows us to redeploy resources to better serve our members in the long run. Our Southwest members will continue to have full access to their accounts during this transition. The last day to conduct transactions at Southwest will be on February 28.
The only immediate action required is a response from our Southwest members who currently rent a Safe Deposit Box. We kindly request members to come in to the Southwest Financial Center to remove Safe Deposit Box items, return keys and close rental agreements.
Firstmark will also be streamlining hours of operations across all our San Antonio financial centers to ensure more consistency of service and to reduce wait times during peak hours. Beginning March 1, 2018, the new services hours for our San Antonio Financial Center locations are as follows: