Contact Us
Corporate Office 2023 Gold Canyon Dr. San Antonio, TX 78232
General Mail P.O. Box 701650 San Antonio, TX 78270-1650
Secure Messaging Log into digital banking to send a secure message.
Reach Out
Call Center Local: 210.442.0100 Mon - Fri: 8:00 am - 6:00 pm Sat: 9:00 am - 4:00 pm
Loan Application Line Local: 210.442.0199 Mon - Fri: 8:00 am - 6:00 pm Sat: 9:00 am - 4:00 pm
24/7 Automated Teller Local: 210.366.2255
24/7 Debit & Credit Card Numbers Support: 888.918.7313 Fraud Department: 800.235.7728
Report Lost or Stolen Cards Credit Card: 866.820.3034 Debit Card: 866.820.0995
24/7 Account Access
The free Firstmark Credit Union App allows members to securely view account balances, deposit checks, transfer funds and more.
Learn MoreCard Controls
To lock/unlock a card, login to Online Banking. Select your account and click “Card Controls.” Choose the card you wish to lock or unlock.
Visit Us
We have 13 convenient locations in San Antonio, Fredericksburg, La Vernia, and New Braunfels, Texas. Book an appointment to avoid a wait!
Lobby Hours
Mon - Fri: 9:00 am - 5:30 pm Sun: Closed Drive-Thru Hours
Mon - Fri: 9:00 am - 5:30 pm Sun: Closed *Select locations include Culebra, Fredericksburg, TX, Jefferson, La Vernia, TX, Legacy, Mission, and New Braunfels, TX
Sat: 9:00 am - 1:00 pm*
Sat: 9:00 am - 1:00 pm*
Let’s Get Started
- Login or Enroll into Online Banking
- In the App, click “More” in the menu bar
- On desktop, click the three dots in the upper right hand corner
- Click “Skip-A-Pay” to start your skip
Log into Online Banking
Need to Enroll in Online Banking
To make this process as quick as possible, please have the following ready:
- Social Security Number
- Member Number
- Choose a Username
- Have a Strong Password
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No problem, click here.
Let’s Get Started
Log into Online Banking
Need to Enroll in Online Banking
To make this process as quick as possible, please have the following ready:
- Social Security Number
- Member Number
- Choose a Username
- Have a Strong Password
Let’s Get Started
Needed Items
To make this process as quick as possible, please have the following ready for yourself and any joint account holders on the account, including beneficiaries:
- Social Security Number
- Date of Birth
- Current Address
- Phone Number
- Email Address
- Valid ID
- Requested Loan Amount
Choose one of the following:
Needed Items
To make this process as quick as possible, please have the following ready for yourself and any joint account holders on the account, including beneficiary’s:
- Social Security Number
- Date of Birth
- Current Address
- Phone Number
- Email Address
- Valid ID
- Initial Deposit Amount (ACH or Credit Card)
Choose one of the following:
Let’s Get Started
Needed Items
To make this process as quick as possible, please have the following ready for yourself and any joint account holders on the account, including beneficiary’s:
- Social Security Number
- Date of Birth
- Current Address
- Phone Number
- Email Address
- Valid ID
- Initial Deposit Amount (ACH or Credit Card)
Choose one of the following:
Let’s Get Started
Needed Items
To make this process as quick as possible, please have the following ready for yourself and any joint account holders on the account, including beneficiary’s:
- Social Security Number
- Date of Birth
- Current Address
- Phone Number
- Email Address
- Valid ID
- Requested Loan Amount
Choose one of the following:
Let’s Get Started
Needed Items
To make this process as quick as possible, please have the following ready for yourself and any joint account holders on the account, including beneficiary’s:
- Social Security Number
- Date of Birth
- Current Address
- Phone Number
- Email Address
- Valid ID
- Requested Loan Amount
Choose one of the following:
Let’s Get Started
Needed Items
To make this process as quick as possible, please have the following ready for yourself and any joint account holders on the account, including beneficiary’s:
- Social Security Number
- Date of Birth
- Current Address
- Phone Number
- Email Address
- Valid ID
- Requested Loan Amount
Choose one of the following:
Let’s Get Started
Needed Items
To make this process as quick as possible, please have the following ready for yourself and any joint account holders on the account, including beneficiary’s:
- Social Security Number
- Date of Birth
- Current Address
- Phone Number
- Email Address
- Valid ID
- Credit Limit
Choose one of the following:
Let’s Get Started
Needed Items
To make this process as quick as possible, please have the following ready for yourself and any joint account holders on the account, including beneficiary’s:
- Social Security Number
- Date of Birth
- Current Address
- Phone Number
- Email Address
- Valid ID
- Requested Loan Amount
- Estimated Property Value
- Estimated Property Tax and Insurance Amount
- Existing Mortgage Information
Choose one of the following:
Let’s Get Started
Needed Items
To make this process as quick as possible, please have the following ready for yourself and any joint account holders on the account, including beneficiary’s:
- Social Security Number
- Date of Birth
- Current Address
- Phone Number
- Email Address
- Valid ID
- Requested Loan Amount
- Estimated Property Value
- Estimated Property Tax and Insurance Amount
- Existing Mortgage Information
Choose one of the following: