Culture and Values

It is our employees who make Firstmark Credit Union a great place to work. We work hard to create an environment in which we support each other. The contributions of everyone are vital to our success.

YOU make the difference! Our values and service standards are the foundation of our great team atmosphere and work culture. Our TEAMWORK values and Service Standards are:

  • Truthfulness - I will be truthful & honest in my actions, words & deeds.
  • Empowerment - I will go above and beyond to anticipate needs, offer assistance and provide solutions.
  • Adaptability - I will embrace change, responding quickly and creatively to any situation.
  • Motivation - I will use my talents to influence a culture of excellence.
  • Wisdom - I will apply sound judgment and utilize all my resources.
  • Ownership - I will confidently and consistently deliver what I promise.
  • Respect - I will be empathetic to others’ needs and treat them with dignity.
  • Knowledge - I will be responsible for my self-development, sharing knowledge and experience by teaching others.

By doing this…WE will be "Great with People, Great with Money"

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